How Companies can Accelerate Innovation

For companies looking to accelerate innovation, why not open up a competition for smaller companies to bring ideas, new technology, and entrepreneurship to offer solutions for business problems at your company? This is exactly what Citi did.

I recently had the opportunity to present Cooleaf as part Citi’s Smarter Worklife Tech Innovation challenge. Here is the summary of the challenge from Citi.

“Digital Innovations are affecting every part of Citi’s business including its internal operations. 

Smarter Worklife Challenge enabled by Digital Acceleration within Citi Fintech invited selected technology companies to a crowd-sourcing initiative to identify innovative human resources technologies to improve “Employee Journey”. 

We received 133 submissions from 21 countries, out of which selected 19 Finalists presented their solutions to Citi Leadership at a Demo Day in NYC on February 11, 2016.”

Cooleaf was one of the finalists to present in NYC near Citi’s headquarters. Each company had 8 minutes to present and there was a strong emphasis on sharing a live product demo. The attendees of the event were a combination of Citi executives along with other executives from Citi partners such as PwC who were interested in what solutions would be presented.

We were assigned two RMs (Relationship Managers) that were subject matters experts at Citi that helped give guidance on our presentation and how best to align Cooleaf’s solution to solve specific problems that would most likely result in interest from Citi’s leadership team to do a pilot.

Here is a video of my presentation.

Citi has a huge volunteer and community service program where hundreds of events are organized each year around the world. The challenge for Citi is to maximize awareness about these events for employees to engage in them. There is also a challenge in managing the logistics of employees registering and communications for each local event. We found that much of the logistics are done manually and Cooleaf could add significant value by automating internal processes for Citi while also helping to maximize awareness and engagement into the existing programs that Citi has invested in.

Our proposed pilot for Citi was to create a branded web and mobile employee community platform that is part of the employee on-boarding process. When a new employee joins the company, they would quickly have access to many types of employee resource groups inside Citi to build connections with other employees based on common interest and to also be plugged into the many volunteer and community service opportunities that Citi sponsors.

I’m very proud to say that Cooleaf was one of the eight companies chosen to participate in a pilot with Citi but also one of the three companies selected to receive a cash award!

These types of events are great to help promote innovation. The large company wins by having many smaller companies compete to offer the most innovative solution to a business problem while the smaller companies have an opportunity to then work with a large customer that they most likely would not have had. In addition, there is a great PR opportunity.

I hope to see more of these types of events in the future and would be happy to share more details with anyone interested in hosting this type of event for their company.

What It’s Like Inside A Top Startup Accelerator

500 Startups

My company was recently accepted into the 500 Startups accelerator program which, is one the most exclusive in the world. There is approx. a 3% acceptance rate. For the last couple months, I’ve been spending every other week in Silicon Valley at their HQ in Mountain View, CA. Needless to say we’ve been pushing it hard and earning a lot of sky miles.

500 Startups is a micro VC and as part of the program, they invested $100K in our company. There is also an investment made with their network of mentors and CEOs who are there to help you grow and keep you accountable.

There is a lot of hype from the outside about these accelerators. I wasn’t sure at first if I wanted to do it. After all, we had an existing business with customers and revenue. I was worried that we would get there and would be told to start over and redo our product.

What I found was different than what I had expected. We have barely talked about our product. I guess the assumption is that you already have a solid working product; otherwise you would not have been accepted into the program in the first place. The main focus is on how to scale your business. They push you for growth and then hold you accountable each week for hitting specific growth metrics.

Since joining the program we have quadrupled our level of sales outreach to build up our customer pipeline and are developing a repeatable sales process. Having a level of accountability each week where you have someone asking simple questions such as ‘why didn’t you hit your metrics?’ or ‘you didn’t have time to pick up the phone and call that prospect, really?’ all hit home hard when you’re looking someone in the eyes and you know there is a high expectation for you to deliver.

It’s not all roses. Things could be organized much better. It’s one of those deals where it’s totally up to you to get what you want out of the program. There are lots of resources available to you but it’s up to you to go get them.

We actually don’t spend the majority of our time at the program when we’re traveling there. Much of the time we spend visiting prospects in the Bay area based on our sales efforts. The amount of learning that we have done in such a short period of time has been phenomenal. There are a lot of talented people in the Bay area due to the strong startup ecosystem. We just brought on a new strategic investor after being there for only two months.

I absolutely would recommend the 500 Startups program for other entrepreneurs. The program has pushed us out of our comfort zone in a good way while providing guidance to scale our company. We’ve learned that there is no silver bullet. Growing the company into our vision is in front of us if we hustle like hell and go out and get it!